FAQ

Below are some of the most common questions we get, if you cannot find an answer her for your inquiry, feel free to contact us.

If I order in advance, can I do a custom order of any design?

Certainly! If you order in advance, you can indeed request a custom order with any design of your choice, as well as specify the quantity you desire. We are committed to accommodating your preferences to ensure your satisfaction with our products. Please feel free to reach out to us to discuss your custom order requirements further. We look forward to creating something special just for you!

Can you write a custom message on any of the chocolate bars or add a custom sticker, card to the package?

Absolutely! We're delighted to offer customization options for your chocolate bars. Whether you'd like a custom message written directly on the chocolate bar or prefer to add a personalized sticker or card to the package, we're here to accommodate your request

What is the shelf life for chocolate strawberries? Do I need to refrigerate?

The shelf life for chocolate-covered strawberries typically ranges from 1 to 3 days when stored properly. To maintain freshness, we recommend refrigerating your chocolate strawberries as soon as possible after receiving them. However, if you plan to consume them within the first day or two, they can be kept at room temperature in a cool, dry place. For longer storage, refrigeration is essential to preserve the quality and taste of the strawberries and chocolate. Be sure to enjoy them before the expiration date for the best experience!

Do you offer anything vegan?

Yes, we are pleased to offer vegan options in our selection. Specifically, we provide strawberries and dates dipped in vegan, refined sugar-free chocolate. These delectable treats are crafted with care to meet the needs of our vegan customers while maintaining the highest standards of taste and quality. Indulge in the sweetness of our vegan chocolate-covered strawberries and dates, guilt-free and satisfying for all chocolate enthusiasts with dietary preferences.

How do I order?

Ordering from us is easy! You can browse and purchase our selection directly on our website. Alternatively, if you have specific preferences or would like to place a custom order, feel free to reach out to us via Whatsapp. We're here to accommodate your needs and ensure a seamless ordering process. Simply let us know your preferences, and we'll take care of the rest.

Can I place an order on the same day that I need them?

Certainly possible - if for pick up. We understand that sometimes you need your order on short notice. If you need to place an order on the same day you need it, simply let us know your requirements. If you place your order in the morning and need to pick it up in the evening, please inform us of your timeline, and we will do our best to accommodate your request.

Do you deliver?

Yes, we offer delivery options for our products to ensure convenience and flexibility for our customers. We provide both express and priority delivery services to accommodate your needs and preferences. Whether you require speedy delivery or prefer priority shipping, we've got you covered. Simply select your preferred delivery option during the checkout process, and we'll ensure that your order reaches you in a timely manner. Read our shipping policy here.

Does galaxy Sweets ship products nationwide?

Unfortunately, at this time, Galaxy Sweets does not offer nationwide delivery. We apologize for any inconvenience this may cause. However, we are continuously evaluating our shipping capabilities and may expand our delivery options in the future. Thank you for your understanding.

Can you do a sweets table for my event?

Absolutely! We would be delighted to create a sweets table for your event. Our team specializes in crafting delectable treats that will impress your guests and make your event truly memorable. Whether you're planning a wedding, birthday party, corporate event, or any other special occasion, we can work with you to design a sweets table that perfectly complements your theme and preferences.

Do you have a retail location?

At this time, we exclusively offer our products through online channels.


For comments, inquiries or further customizations, feel free to contact us here, you could also text us on Whatsapp Business +1 708 990 4485